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-Revenue Management Team
I have 2 things that I think Carnival should know that I am unhappy about. First, I have had to lower the price on the 7/12/15 Carnival Pride 3 times since January 30th. I have 4 cabins booked, all 4 cabins had price drops, that’s way too much work for me that results in lower and lower and lower commission. Second, your “restriction” on allowing me to book double occupancy into a triple cabin lost you over $800 in revenue and lost me $100 in commission. I needed 2 adjoining cabins with double occupancy – you offered to berth 2 passengers in 6A adjoining (triple occ cabins) but you would not berth them in 6B adjoining (one of which was a triple). The 6A and 6B were exactly the same price and my clients wanted to be on Deck 2 midship, not on Deck 1 aft. But I was told the 6B had a restriction and you would not let me book it as a double. This resulted in my clients having to book the 6 of them into 2 triple cabins instead of 3 double cabins so they could have the ship location they wanted. That makes no sense to me at all. If it’s okay for the 6A category it should be okay for the 6B category since they are exactly the same price. Don’t make rules that don’t make sense – I keep losing money when I make Carnival bookings because of nonsense restrictions and price drops, I’m just not in a good place with Carnival right now.
Pricing can change every day, it can increase and decrease depending on demand and seasonality. In order to secure the best price point in the market, we have our Early Saver program which features Price Protection. Restrictions on the number of guests allowed by category are also placed from time to time. We will take a look at the restrictions in place to ensure they make sense.
– Revenue Management Team
can you book a trip that is out date, if a person saw a a late flyer.last min cruse.
Unfortunately a booking can’t be made using a promotion that has already expired. However, we have different promotions occurring on a regular basis that cater to the various needs and desires of your clients. So we recommend you frequently visit GoCCL.com and also review the emails we send providing information about current promotions and encourage you to share them with your clients.
– Carnival Cruise Line