We are glad you had a great experience, thank you for your comments! We have forwarded them on to Frank and Jason. We hope you have a wonderful cruise on the Valor and enjoy your visit with the Breeze as well!
– Carnival Cruise Line
Received a phone call from a client who has just returned from a 7 night cruise on the Carnival Dream, and he was very impressed with the ship, the food, the entertainment, etc. He said the only two “glitches” that occurred was his traveling companion had a shoe missing from her luggage when it was delivered to their stateroom (it was in a zipper compartment on the outside of the bag) and then she left some garments in one of the drawers of their stateroom. I have already contacted post cruise issues concerning this to see if anything was turned in. My client stated this was his fourth cruise, and he was so impressed with his experience on The Dream he will definitely be booking a fall cruise.
Thanks for letting us know that your clients really enjoyed their time onboard the Carnival Dream. That’s always nice to hear! However, we’re sorry that a shoe went missing from their bag and that they left some clothes behind. You’ve done the right thing by contacting Guest Care. If the items turned in to our Lost & Found Department match the descriptions you gave us, our team will contact your client to arrange delivery. This process takes about 6-8 weeks, so we appreciate their patience. Thanks again for choosing Carnival. We can’t wait to welcome your clients back this fall.
– Carnival Cruise Line