– We are always asked for suggestions from the cruise lines, and I can never think of anything.. But I do have a bone to pick with Carnival. I had given up on booking groups for a few reasons and now when my group goes, I always book everyone individually. We start out with just four of us going and we choose our cabins. Then as our group grows, the only way (with CCL) to change to a group is to cancel the individual bookings…lose our cabins and then book group space. CCL tells me that they cannot transfer funds between group and individual space. That’s silly. It’s so easy to do on Princess and you are the same company. If you can ever find out the reasoning for this and ask them to change it, I would be so appreciative.

We are always asked for suggestions from the cruise lines, and I can never think of anything.. But I do have a bone to pick with Carnival. I had given up on booking groups for a few reasons and now when my group goes, I always book everyone individually. We start out with just four of us going and we choose our cabins. Then as our group grows, the only way (with CCL) to change to a group is to cancel the individual bookings…lose our cabins and then book group space. CCL tells me that they cannot transfer funds between group and individual space. That’s silly. It’s so easy to do on Princess and you are the same company. If you can ever find out the reasoning for this and ask them to change it, I would be so appreciative.

Thank you for suggestion, we truly appreciate the opportunity to respond. Due to system limitations, we are unable to transfer bookings and funds from FIT to Groups. We do however have this noted as an enhancement request for the future as we clearly understand that this is a significant friction point for our travel professionals as well as our staff. Thanks again for your valuable feedback.

-Mitzi

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