I thought I’d give a mention to something so drasticaly overlooked. Agency bonus commission certificates from CLIA….. They are worthless for Carnival. I have not been able to use a single one in years because they have to be used on a Fun Select Fare – which is NEVER sold. What agent books this fare unless a ship is sold out at the last minute!? And the terms of the coupon are specific about receiving it BEFORE the sailing date. When 90% of your clients book in advance by months, and you have a ton of fares lower by hundreds of dollars – how are we supposed to use it? Part of the benefit of the clia bonus coms is to help offset the cost of our membership and yours are no good. …. Since carnival just asked the cruise rookies portion of the agency reward savings thousands of dollars on lost points, and axed comissions – i think you can afford to honor the clia bonus comis coupons.
Thank you for your feedback. We are sorry to hear of your disappointment with our CLIA coupons. We understand there are guests that book in advance, however, we also have several guests who do book the Fun Select Fare for their cruise. Our goal is for Agents to be able to utilize these coupons, we will take this one back and consider different options for the future. Thank you for your partnership.
-Carnival Cruise Line
