– The elimination of the Cruise Rookies points in Carnival Rewards program. Past sailings up until July 22, 2015 SHOULD BE HONORED. I believe you should stand behind your promises and prior commitments up until a change has been announced. We sold the product in good faith and we should be rewarded in good faith.

The elimination of the Cruise Rookies points in Carnival Rewards program. Past sailings up until July 22, 2015 SHOULD BE HONORED. I believe you should stand behind your promises and prior commitments up until a change has been announced. We sold the product in good faith and we should be rewarded in good faith.

Thank you for post and also for your email to Customer Service regarding your concerns. We apologize that we were unable to keep Cruise Rookies as part of the rewards program and understand your frustration on the situation. Our customer service team and your BDM are here and will continue to work with you to discuss this issue going forward.

-Meegan

By admin|August 17th, 2015|Other|0 Comments

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