GoCCL.com

I received an email about the “Jet to Joni” contest. the last line of the email is “For additional information on the “Jet to Joni” contest, including complete terms and conditions, agents can visit GoCCL.com. I have looked on goccl and on the front page have found the same press release (twice actually) but I can not find the official rules. Please where would I find this information as I would love to enter the contest. Thank you.

Thank you for your inquiry. The email you are referring to included a direct link to the official rules and a FAQ for the Jet to Joni contest. Perhaps it did not render correctly if you are using an older email client. You may view them here. Good luck with the contest!

– Carnival Cruise Line

  
By |April 29th, 2015|GoCCL.com|0 Comments

can you book a trip that is out date, if a person saw a a late flyer.last min cruse.

Unfortunately a booking can’t be made using a promotion that has already expired. However, we have different promotions occurring on a regular basis that cater to the various needs and desires of your clients. So we recommend you frequently visit GoCCL.com and also review the emails we send providing information about current promotions and encourage you to share them with your clients.

– Carnival Cruise Line

  

Looking forward to learning more about Carnival!

We are glad to hear! We have many resources for you to check out that will help you learn more about us. It is recommended you check out Carnival Passport located at https://carnival.learn.com/. Create a profile (if you don’t have one already) and participate in the training modules so you can learn all things Carnival. You will have the opportunity to learn about all our Fun Ships, destinations,  booking engine tricks and tips, and much more! Also check out GoCCL.com for marketing tools, sales alerts, Carnival news and other helpful information.

– Carnival Cruise Line

  
By |April 22nd, 2015|GoCCL.com, Other|0 Comments

Please Carnival when you upgrade Goccl in the future, please add where we can choose the table size for the number of people at dinner time. That would be a great feature! Also I noticed the announcement today (Jan. 28) about the discontinuing of the free drink coupon at the Sea Day Brunch in the VIFP club and that it is being replaced with a 1 litter bottle of water, because guest thought the coupon was too complicated and hard to redeem. Well how about making it easier to redeem instead of giving a bottle of water or give your loyal VIFP guest the choice of a bottle of Water, Soda or Wine to make their loyalty more recognized. Now if you are not at platinum level with Carnival and sail on a sailing that is less than 5 days you get a bottle of water!? Doesn’t sound very appreciative in my opinion! Thank you for listening!

We appreciate your feedback and suggestions. I think it is a good idea and we would have to think about how to provide this functionality. We will add this to the list for future enhancements.

Thank you for your feedback regarding recent changes to the VIFP program. The program is tiered, as you know, with benefits increasing as people reach more cruise days. We believe the water will be widely appreciated by all. In terms of the drink coupon, it is necessary from a business and operational perspective to limit it to the dining room for those tiers that continue to receive it.

 

-Noel & Marilyn -Director, Loyalty & Marketing Finance

 

  
By |January 30th, 2015|GoCCL.com|0 Comments

I would like to thank Carnival for a fantastic time on Friday. Seeing the features on the Vista was great! The new bars and food venues look very exciting, not to mention the samples were delicious. Not to sure about the Havana cabins but the client I brought with me is very excited to sail on her when she reaches NY. Major kudos Carnival!!

We are so glad to hear you were able to join us for this fantastic announcement and event! We also are very excited about the food, staterooms and overall Carnival Vista experience! Thank you for joining us, and we hope you are able to sail with us soon!

 

– Meegan

  
By |January 30th, 2015|GoCCL.com, Other|0 Comments
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